Return/Exchange Policy
What you need to know
At Crate and Barrel, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.
Non-Furniture Items
We will accept returns and exchanges of non-furniture items if they are returned within 15 days of customer receipt, a valid proof of purchase is provided, and items are returned in good condition (unused and unwashed). Live botanicals cannot be returned or exchanged.
More about returns and exchanges