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Return/Exchange Policy

What you need to know

At Crate and Barrel, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.

Non-Furniture Items

We will accept returns and exchanges of non-furniture items if they are returned within 15 days of customer receipt, a valid proof of purchase is provided, and items are returned in good condition (unused and unwashed). Live botanicals cannot be returned or exchanged.
More about returns and exchanges