Crate and Barrel furniture items may be exchanged and refunded within 4 days from the delivery date for full priced items. All discounted items may be exchanged and refunded within 1 day from delivery date.
Crate and Barrel housewares items may be exchanged and refunded within 15 days from the purchase date for full priced items. All discounted items may be exchanged within 15 days and refunded within 3 days from date of purchase.
Exchange is allowed only with item/s equivalent to or higher- than the original purchase, any differences will not be refunded
15 days exchange or refund will be provided in case of Manufacturing defect.
No refund will be offered on, books, bath products, food items and personal care products. Please refer to Crate & Barrel terms and conditions (www.crateandbarrel.me) or an associate.
Refunds and exchanges will be processed only in the country of purchase and in the original payment mode
In order to qualify for a return or exchange, all items must be returned with the following conditions:
- Returned items must be unused, unaltered, and in good condition
- All tags and sew-in tags/barcodes must be attached
- Original purchase receipt must be presented
- Exchange can only be with an item of equal or higher value than the original item
Your refund will be processed via the following methods:
- Credit Card payments are refunded back to the card used in the purchase
For further information contact us at:
Customer Care: 800 22632 (800 CANDB) or by email: customercare@crateandbarrelme.com